Notice of Power Outage due to
Electrical Legal Inspection
- Can I make a reservation on the same day?
- You can make reservations by phone or on the internet.
Please note that we may not have any rooms available, so we suggest you check for availability by phone or on the internet before making a reservation. - What are the check-in and checkout times?
- Check-in is at 15:00 and checkout is at 11:00.
However, there may be different times specified, depending on the accommodation package offered by the hotel or for special groups.
Please contact us for early check-in and late checkout.
→ Click here for inquiries - Can I send luggage from the hotel?
- There is a Yamato Transport office on the 1st floor of the Tokyu Kabukicho Tower (to the right of the carpark entrance).
Hours: 8:00 - 20:00 (same-day shipping is available until 18:00)
Phone: 0570-200-000 (Customer Service Center) - Do you have any accessible rooms?
- We do. Please contact us ahead of time to confirm room availability.
→ Click here for inquiries - Can you exchange foreign currency?
- There is a currency exchange machine on the 18th floor.